Terms of Service

1. Terms of Service

1.1 Acceptance of Terms

By accessing and using Docnia ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

1.2 Description of Service

Docnia is an AI-powered document editing platform that provides:

• Rich text editing with section-aware organization
• AI-powered content generation and enhancement
• Cloud-based document storage and synchronization
• Real-time auto-save functionality
• Document export capabilities
• User account management and preferences

1.3 User Responsibilities

You agree to:

• Provide accurate and complete information when creating an account
• Maintain the security of your account credentials
• Use the Service only for lawful purposes
• Not attempt to reverse engineer, decompile, or disassemble the Service
• Not use the Service to generate illegal, harmful, or inappropriate content
• Not share your account with others
• Comply with all applicable laws and regulations

1.4 Prohibited Uses

You may not use the Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

1.5 Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Docnia and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

1.5.1 User Content Ownership

You retain ownership of all content you create, upload, or generate using the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing the Service to you.

1.5.2 AI-Generated Content

Content generated by our AI features is provided as-is and may not be original or unique. We make no claims of ownership over AI-generated content, and you are responsible for ensuring that any AI-generated content you use complies with applicable laws and does not infringe on third-party rights.

1.6 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

1.7 Limitation of Liability

In no event shall Docnia, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

1.8 Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

1.9 Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

2. Privacy Policy

2.1 Information We Collect

2.1.1 Personal Information

We collect information you provide directly to us, such as:

• Account information (email address, name, profile picture)
• Authentication data through Firebase Authentication
• User preferences and settings
• Communication data when you contact us

2.1.2 Usage Information

We automatically collect certain information about your use of the Service:

• Device information (browser type, operating system, device identifiers)
• Usage patterns and feature interactions
• Document creation and editing activities
• AI feature usage and preferences
• Performance and error logs

2.1.3 Content Data

We store and process:

• Documents and content you create or upload
• AI-generated content and prompts
• Document structure and organization data
• Export and sharing preferences

2.2 How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process AI content generation requests
• Enable document synchronization across devices
• Provide customer support
• Send important service updates and notifications
• Analyze usage patterns to improve our AI models
• Ensure security and prevent fraud
• Comply with legal obligations

2.3 Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To service providers who assist us in operating the Service (e.g., Firebase, cloud storage providers)
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• To prevent fraud or security threats

2.4 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, secure authentication, and regular security audits.

2.5 Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

2.6 Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Portability of your data
• Objection to processing
• Restriction of processing
• Withdrawal of consent

2.7 International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

2.8 Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

2.9 Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

3. Refund Policy

3.1 No Refund Policy

ALL SALES ARE FINAL. We do not offer refunds, exchanges, or credits for any purchases made through the Service, including but not limited to:

• Subscription fees
• Premium feature access
• One-time purchases
• Service upgrades
• Any other paid services or features

3.2 Service Availability

By purchasing our services, you acknowledge that you are purchasing access to our Service as it exists at the time of purchase. We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

3.3 Technical Issues

Technical difficulties, temporary service interruptions, or compatibility issues do not entitle you to a refund. We will work to resolve any technical issues promptly, but such issues do not constitute grounds for refund.

3.4 User Error

Refunds will not be provided for purchases made in error, accidental purchases, or changes of mind. Please review your purchase carefully before completing the transaction.

3.5 Account Termination

If your account is terminated for violation of our Terms of Service, you will not be entitled to any refund for unused portions of your subscription or purchased services.

3.6 Chargebacks and Disputes

If you initiate a chargeback or dispute with your payment provider, we reserve the right to immediately suspend or terminate your account. Chargebacks and disputes do not constitute valid refund requests and may result in permanent account suspension.

3.7 Exceptional Circumstances

In extremely rare circumstances, we may consider refund requests on a case-by-case basis at our sole discretion. Such circumstances must involve clear evidence of our failure to deliver the promised service due to technical issues on our end that we are unable to resolve.

3.8 Contact for Refund Inquiries

If you believe you have an exceptional circumstance that warrants consideration for a refund, you may contact us at aieditorapp@outlook.com. However, please understand that contacting us does not guarantee a refund will be provided.

4. Contact Information

If you have any questions about these Terms of Service, Privacy Policy, or Refund Policy, please contact us at: